Return Policy
Return Policy
Returns Accepted
We accept returns for damaged or defective goods only within 14 days of delivery. If you receive a product that is damaged or defective, please contact us immediately with photos of the issue and your order number.
Refund Method
Approved returns will be refunded to the original form of payment within 5-10 business days after we receive and inspect the returned item.
Non-Returnable Items
The following items cannot be returned:
- Perishable goods
- Items marked as final sale
- Products that are not damaged or defective
- Items returned after 14 days from delivery date
How to Initiate a Return
To start a return for a damaged or defective item, please contact our customer service team at service@sproutistry-store.com with:
- Your order number
- Photos clearly showing the damage or defect
- Description of the issue
We will review your request and provide return instructions if approved.
Questions?
If you have any questions about our return policy, please contact us at service@sproutistry-store.com.